SAMPLE PACK
Delivery Information
- Free Delivery: Free delivery on all orders over £500.
- Shipping Costs:
- For orders under £500:
- Tiles: £50
- Other Products (e.g., panels): £30
- Samples: £5 flat fee
- Delivery Services:
- Tiles are shipped via a pallet company.
- Other products are shipped via Parcelforce.
- Order Tracking: A tracking link will be sent once your order is dispatched.
Returns Information
• Eligibility: Items can be returned within 30 days of delivery.
• Condition: Products must be unused, in original packaging, and in resalable condition.
• Process: Contact us to initiate a return. We will provide instructions on how to send your item back.
• Refunds: Refunds will be issued to your original payment method once the return is received and inspected.
• Exclusions: Custom orders and clearance items are non-returnable.