Crystal Onyx: Black Tiles with Silver and Golden Intersecting Lines
/sqm
Description
Specifications
Cleaning & Maintenance
Do's and Don'ts of Tile Care
Do's:
- Use tile cleaners specifically designed for your tile type.
- Always use clean materials like cloths, sponges, and wipes.
- Use fresh water for cleaning.
- Clean your tiles regularly to maintain their appearance.
- For glossy tiles, ensure all water is removed to prevent water spots.
- Clean grout regularly to prevent staining.
- Test new cleaning products on a small, hidden area before full application.
- Place furniture on plastic feet or remove it from wet tiles to prevent rust spots.
Don'ts:
- Don’t use harsh chemicals like bleach or Flash.
- Avoid using abrasive compounds for scratches.
- Don’t use acid washes, as they can damage tiles and chrome accessories.
- Don’t apply multiple layers of sealer on top of each other.
- Avoid using products like 'PINK STUFF' or 'SCRUB DADDY'.
- Don’t let harsh chemicals, heavily pigmented items (like red wine or curry), or general dirt sit on the tiles, as they can cause staining or damage over time.
Delivery Information
- Free Delivery: Free delivery on all orders over £500.
- Shipping Costs:
- For orders under £500:
- Tiles: £50
- Other Products (e.g., panels): £30
- Samples: £5 flat fee
- Delivery Services:
- Tiles are shipped via a pallet company.
- Other products are shipped via Parcelforce.
- Order Tracking: A tracking link will be sent once your order is dispatched.
Returns Information
• Eligibility: Items can be returned within 30 days of delivery.
• Condition: Products must be unused, in original packaging, and in resalable condition.
• Process: Contact us to initiate a return. We will provide instructions on how to send your item back.
• Refunds: Refunds will be issued to your original payment method once the return is received and inspected.
• Exclusions: Custom orders and clearance items are non-returnable.
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